1. Person responsible for the protection of personal information
Roberto Santana is the person responsible for the protection of personal information collected on this website.
Location: Laval, Quebec, Canada. Email: hello@rsantana.ca.
Quebec Law 25 Compliance
Privacy Policy
Effective date: November 2026
This policy explains how personal information is collected, used, stored, and deleted when you use this website, in accordance with Quebec Law 25 (Act to modernize legislative provisions as regards the protection of personal information).
2. Information we collect and why
We collect only the information you voluntarily submit when sending a contact message or booking a 20 minute call:
- Contact form: your name, email address, optional company name, message content, preferred language, and submission timestamp, used solely to respond to your inquiry.
- Booking form: your name, email address, optional company name, optional call topic, preferred language, and chosen appointment slot, used solely to schedule, confirm, or cancel your call.
- Security and abuse prevention: Cloudflare Turnstile verification tokens and a SHA-256 hash of your IP address (never your raw IP address in our database) to enforce rate limits and prevent automated spam.
3. No cookies and no third-party ad trackers
This website does not set tracking cookies and does not use third-party advertising pixels. Aggregate, privacy-first traffic metrics are measured using Cloudflare Web Analytics without client-side state or cross-site tracking.
4. Where data is stored and service providers
Form submissions and bookings are stored in a Cloudflare D1 database managed by Roberto Santana. Transactional emails (owner notifications and booking confirmations) are delivered via Cloudflare Email Service. Infrastructure providers process data strictly to deliver the requested communication.
5. Retention period and automatic deletion
We retain personal data only as long as necessary for business follow-up and legal record-keeping, enforced by an automated daily cleanup task:
- Contact messages and booking records are automatically and permanently deleted after 24 months.
- Hashed IP rate-limit rows are automatically and permanently deleted after 24 hours.
6. Your rights under Quebec Law 25
You have the right to request access to the personal information we hold about you, ask for corrections, withdraw consent, or request immediate deletion of your contact messages or bookings at any time. To exercise these rights, write to hello@rsantana.ca.